Pondtail Surgery – Patient Update

Dear Patients, we recently shared with you the very sad news of Dr Khan-Gilbert’s sudden death.

The team at Pondtail want to personally thank you all for expressing your thoughts and condolences, we intend on including all of your messages in a book of condolence which we will present to Dr Khan-Gilbert’s husband.

We are sure you can understand, this has been a very difficult time for everyone involved and we appreciate the patience you have shown over the last few days.
We are pleased to be able to share the news that Dr Shazia Chaudhary, who has been providing regular fulltime support to the patients and staff at the practice for many months, will be continuing her work at the surgery. The initial contract with Dr Chaudhary is for a temporary position and we will be working with Surrey Heartlands Clinical Commissioning Group (CCG) to review all available options for the delivery of long term, sustainable primary care. We will keep you fully informed on how this progresses.

Dr Chaudhary and the Practice Team are committed to continuing to provide high quality care for you all. We appreciate that change and uncertainty is unsettling and we want to reassure you that we will do everything possible to make sure you experience continuity of services.

Once again we thank you for your support and kindness during these difficult times